Because each print is made to order just for you, all sales are final. That said, I care deeply about the quality of my work and your experience — so if there’s ever an issue, I’ve got your back.
Damaged or Faulty Orders
If your print arrives damaged or there’s a production error, please get in touch within 7 days of delivery with a photo of the issue and your order number. I’ll arrange a replacement at no extra cost to you — simple as that.
Changed Your Mind?
Since every piece is printed on demand, I’m unfortunately not able to accept returns or exchanges for change of mind, incorrect size choice, or personal preferences. Please double-check your selection before ordering.
How to Get in Touch
If something’s not right, just send an email to jasminbennvisuals@gmail.com with:
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Your full name and order number
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A brief description of the issue
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Clear photo(s) showing the damage or error
I’ll do my best to resolve things quickly and kindly.
