Mongol Mare

Where do you ship to?

Worldwide! Whether you’re in Sydney or London, your print will be produced and shipped locally whenever possible . That also means a reduced carbon footprint — something that aligns with my values around intentional and ethical travel.

How long will it take to receive my order?

Most prints are processed within 3–5 business days. Delivery time depends on your location, but you’ll usually receive your print within 7–14 business days.

Because each print is made to order just for you, all sales are final. That said, I care deeply about the quality of my work and your experience — so if there’s ever an issue, I’ve got your back.

Damaged or Faulty Orders

If your print arrives damaged or there’s a production error, please get in touch within 7 days of delivery with a photo of the issue and your order number. I’ll arrange a replacement at no extra cost to you — simple as that.

Changed Your Mind?

Since every piece is printed on demand, I’m unfortunately not able to accept returns or exchanges for change of mind, incorrect size choice, or personal preferences. Please double-check your selection before ordering.

How to Get in Touch

If something’s not right, just send an email to jasminbennvisuals@gmail.com with:

• Your full name and order number

• A brief description of the issue

• Clear photo(s) showing the damage or error

I’ll do my best to resolve things quickly and kindly.

Looking for a different size, a photo that’s not in the shop yet, or something a little more personal?

I offer custom print orders for:

• Alternative sizes not listed

• Specific photos from my Instagram or archives

• Unique gift ideas or personal projects

If you’ve got something in mind, I’d love to hear it! Just drop me an email at jasminbennvisuals@gmail.com with a few details, and I’ll get back to you with options and pricing.